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Service Manager

Service Manager

Job Listing

Service Manager

Shiner, Texas USA

Requirements

Experience is required.
Training is provided.

Compensation

Benefits

Matching 401K Health Insurance Paid Time Off Training

Job Description

Category: Management
Industry: Agriculture, Grounds Care
Status: Full Time

o Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
o Follows Service Department goals and budget, in alignment with the organization�s financial and operational objectives
o Executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
o Assists with coordinating customer clinics, field days, and related promotional events
o Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
o Schedules and assigns jobs and work areas to all employees in the Service Department according to their skills and knowledge
o Ensures work orders are complete and accurate prior to customer billing
o Ensures all departmental tools, equipment, and vehicles are in good working order
o Manages employee development and training activities for employees reporting to this position
Requirements:
o 3+ years experience in Service Department operations
o Ability to use standard desktop load applications such as Microsoft Office and internet functions
o Ability to write and speak effectively to individuals and groups
o Familiar with John Deere and competitive products is a plus
o Basic understanding of financial principles relative to Service Department operations
o Ability to analyze and interpret internal reports
o Ability to work extended hours and weekends
o Excellent customer service skills
o High School Diploma or equivalent experience


Mail or fax your resume

Shoppa's Farm Supply Inc
Stephanie Schulz
25830 US 59 Rd
El Campo, Texas 77437 USA
Phone: 979-543-8363
Fax: 979-543-6255

Job Application

Apply Online

or
Email your resume:
jobs@shoppas.com