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Service Manager

Service Manager

Job Listing

Service Manager

Shiner, Texas USA


Experience is required.
Training is provided.



Matching 401K Health Insurance Paid Time Off Training

Job Description

Category: Management
Industry: Agriculture, Grounds Care
Status: Full Time

o Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
o Follows Service Department goals and budget, in alignment with the organization�s financial and operational objectives
o Executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
o Assists with coordinating customer clinics, field days, and related promotional events
o Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
o Schedules and assigns jobs and work areas to all employees in the Service Department according to their skills and knowledge
o Ensures work orders are complete and accurate prior to customer billing
o Ensures all departmental tools, equipment, and vehicles are in good working order
o Manages employee development and training activities for employees reporting to this position
o 3+ years experience in Service Department operations
o Ability to use standard desktop load applications such as Microsoft Office and internet functions
o Ability to write and speak effectively to individuals and groups
o Familiar with John Deere and competitive products is a plus
o Basic understanding of financial principles relative to Service Department operations
o Ability to analyze and interpret internal reports
o Ability to work extended hours and weekends
o Excellent customer service skills
o High School Diploma or equivalent experience

Mail or fax your resume

Shoppa's Farm Supply Inc
Stephanie Schulz
25830 US 59 Rd
El Campo, Texas 77437 USA
Phone: 979-543-8363
Fax: 979-543-6255

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